Track Your Order
Follow your 2025-26 kits and retro jerseys from our factory to your doorstep.
How to track your package:
- Locate your Tracking Number in the shipping confirmation email we sent you.
- Click the button below to visit our global tracking partner, 17TRACK.
- Enter your tracking number and hit “Track” to see the latest updates.
(External link to the world’s most reliable tracking platform)
Important Information
Please note that orders typically take 3–5 business days to process and inspect before a tracking number is generated. Once shipped, delivery usually takes 7–14 business days for the USA and 10–20 days internationally.
If you have any concerns regarding your delivery, please review our Shipping Policy or check our FAQ for common shipping questions.
For inquiries about missing items or damaged goods, please refer to our Refund and Returns Policy or Contact Us directly.
Return & Support FAQs
Q: My tracking number shows no information. Is something wrong?
A: It often takes 2–3 business days for the carrier (FedEx or E-packet) to scan the package into their system after the tracking number is generated. Please check back in 48 hours.
Q: Can I change my shipping address while the order is in transit?
A: Once an order has been dispatched from our facility in China, we cannot change the delivery address. Please contact the courier directly or email us at [email protected] for assistance.
Q: What should I do if my package is marked as delivered but I haven’t received it?
A: First, check with neighbors or your local post office. If you still cannot find it, please contact our support team within 7 days so we can open an investigation with the carrier.
Q: I received my jersey but it has a quality issue. How do I return it?
A: We offer a 30-day quality guarantee. Please email [email protected] with your order number and photos of the defect. We will provide a reshipment or a partial refund as per our policy.
Q: Do you accept COD (Cash on Delivery) for returns?
A: No. Customers are responsible for return shipping costs (for non-quality issues). We do not accept “Freight Collect” or COD mail; such packages will be rejected.
Can’t find your tracking details?
Email our professional support team at:
[email protected]
We aim to respond to all tracking inquiries within 24 hours.