{"id":21929,"date":"2026-02-09T18:17:57","date_gmt":"2026-02-09T18:17:57","guid":{"rendered":"https:\/\/jerserys.com\/?page_id=21929"},"modified":"2026-02-09T18:24:00","modified_gmt":"2026-02-09T18:24:00","slug":"track-your-order","status":"publish","type":"page","link":"https:\/\/jerserys.com\/index.php\/track-your-order\/","title":{"rendered":"Track Your Order"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"21929\" class=\"elementor elementor-21929\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9382a32 e-flex e-con-boxed e-con e-parent\" data-id=\"9382a32\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c41dea9 elementor-widget elementor-widget-text-editor\" data-id=\"c41dea9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"tracking-page-container\" style=\"font-family: 'Segoe UI', Arial, sans-serif; line-height: 1.6; color: #333; max-width: 850px; margin: auto; padding: 20px;\"><h1 style=\"text-align: center; color: #111; margin-bottom: 10px;\">Track Your Order<\/h1><p style=\"text-align: center; color: #666; margin-bottom: 30px;\">Follow your 2025-26 kits and retro jerseys from our factory to your doorstep.<\/p><p><!-- Step-by-Step Instructions --><\/p><div style=\"background-color: #f8f9fa; padding: 25px; border-radius: 8px; border: 1px solid #eee; margin-bottom: 30px;\"><h3 style=\"margin-top: 0; color: #2c3e50;\">How to track your package:<\/h3><ol style=\"margin-bottom: 0;\"><li>Locate your <strong>Tracking Number<\/strong> in the shipping confirmation email we sent you.<\/li><li>Click the button below to visit our global tracking partner, <strong>17TRACK<\/strong>.<\/li><li>Enter your tracking number and hit &#8220;Track&#8221; to see the latest updates.<\/li><\/ol><\/div><p><!-- Tracking Button --><\/p><div style=\"text-align: center; margin: 40px 0;\"><p><a style=\"background-color: #e63946; color: #fff; padding: 15px 40px; text-decoration: none; font-weight: bold; border-radius: 5px; font-size: 1.2em; display: inline-block; transition: background 0.3s;\" href=\"https:\/\/www.17track.net\/en\" target=\"_blank\" rel=\"nofollow noopener\">TRACK ON 17TRACK.NET<\/a><\/p><p style=\"font-size: 0.85em; color: #888; margin-top: 15px;\">(External link to the world&#8217;s most reliable tracking platform)<\/p><\/div><p><!-- Expectations & Helpful Links --><\/p><div style=\"margin-bottom: 40px;\"><h3 style=\"color: #2c3e50;\">Important Information<\/h3><p>Please note that orders typically take <strong>3\u20135 business days<\/strong> to process and inspect before a tracking number is generated. Once shipped, delivery usually takes <strong>7\u201314 business days<\/strong> for the USA and 10\u201320 days internationally.<\/p><p>If you have any concerns regarding your delivery, please review our <a style=\"color: #e63946;\" href=\"\/index.php\/shipping-policy\/\">Shipping Policy<\/a> or check our <a style=\"color: #e63946;\" href=\"\/index.php\/faq\/\">FAQ<\/a> for common shipping questions.<\/p><p>For inquiries about missing items or damaged goods, please refer to our <a style=\"color: #e63946;\" href=\"\/index.php\/refund-returns-policy\/\">Refund and Returns Policy<\/a> or <a style=\"color: #e63946;\" href=\"\/index.php\/contact-us\/\">Contact Us<\/a> directly.<\/p><\/div><hr style=\"border: 0; border-top: 1px dashed #ddd; margin: 40px 0;\" \/><p><!-- Return & Exchange FAQ Section --><\/p><h2 style=\"text-align: center; color: #111;\">Return &amp; Support FAQs<\/h2><div class=\"faq-section\" style=\"margin-top: 20px;\"><div style=\"margin-bottom: 20px;\"><p><strong>Q: My tracking number shows no information. Is something wrong?<\/strong><br \/>A: It often takes 2\u20133 business days for the carrier (FedEx or E-packet) to scan the package into their system after the tracking number is generated. Please check back in 48 hours.<\/p><\/div><div style=\"margin-bottom: 20px;\"><p><strong>Q: Can I change my shipping address while the order is in transit?<\/strong><br \/>A: Once an order has been dispatched from our facility in China, we cannot change the delivery address. Please contact the courier directly or email us at <strong>sale@jerserys.com<\/strong> for assistance.<\/p><\/div><div style=\"margin-bottom: 20px;\"><p><strong>Q: What should I do if my package is marked as delivered but I haven&#8217;t received it?<\/strong><br \/>A: First, check with neighbors or your local post office. If you still cannot find it, please contact our support team within 7 days so we can open an investigation with the carrier.<\/p><\/div><div style=\"margin-bottom: 20px;\"><p><strong>Q: I received my jersey but it has a quality issue. How do I return it?<\/strong><br \/>A: We offer a 30-day quality guarantee. Please email <strong>sale@jerserys.com<\/strong> with your order number and photos of the defect. We will provide a reshipment or a partial refund as per our policy.<\/p><\/div><div style=\"margin-bottom: 20px;\"><p><strong>Q: Do you accept COD (Cash on Delivery) for returns?<\/strong><br \/>A: No. Customers are responsible for return shipping costs (for non-quality issues). We do not accept &#8220;Freight Collect&#8221; or COD mail; such packages will be rejected.<\/p><\/div><\/div><p><!-- Final Support Footer --><\/p><div style=\"margin-top: 50px; padding: 30px; background-color: #f9f9f9; text-align: center; border-radius: 10px;\"><p style=\"margin-bottom: 10px; font-weight: bold;\">Can&#8217;t find your tracking details?<\/p><p>Email our professional support team at: <br \/><a style=\"color: #e63946; font-size: 1.2em; font-weight: bold; text-decoration: none;\" href=\"mailto:sale@jerserys.com\">sale@jerserys.com<\/a><\/p><p style=\"font-size: 0.9em; color: #777; margin-top: 10px;\">We aim to respond to all tracking inquiries within 24 hours.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Track Your Order Follow your 2025-26 kits and retro jerseys from our factory to your doorstep. How to track your package: Locate your Tracking Number in the shipping confirmation email we sent you. Click the button below to visit our global tracking partner, 17TRACK. Enter your tracking number and hit &#8220;Track&#8221; to see the latest [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-21929","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/pages\/21929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/comments?post=21929"}],"version-history":[{"count":7,"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/pages\/21929\/revisions"}],"predecessor-version":[{"id":21938,"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/pages\/21929\/revisions\/21938"}],"wp:attachment":[{"href":"https:\/\/jerserys.com\/index.php\/wp-json\/wp\/v2\/media?parent=21929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}